The next two questions are based on the following scenario:
Iva is teaching on a stormy day. The class is restless and distracted. Suddenly, lightning strokes a utility pole
outside the window of the instructional site. All of the learners get up to look outside. Which of the following is
the first thing Iva should do in this situation?
A. Check the trainer equipment to see whether it has been damaged.B. Examine the instructional site to make sure it is still safe.C. Join the learners at the window before signaling them to return to their seats.D. Announce a longer break than usual and ask company personnel to cancel the class.
Ans: C


Q59
Refer to the following scenario:
Iva is teaching on a stormy day. The class is restless and distracted. Suddenly, lightning strokes a utility pole
outside the window of the instructional site. All of the learners get up to look outside. Iva has discovered that
the storm has made the computers inoperable. Which of the following is the most appropriate thing for Iva to do
next?
A. Ask the learner volunteers to help fix the equipment.B. Continue the instruction without the planned hands-on activities.C. Reschedule the class session for a later date.D. Find out whether an alternative facility with working computers is available.
Ans: B


Q60
In which of the following situations would the use of handouts be more appropriate than the use of a flip chart?
A. A presentation that calls for recording participants' ideas for later review in the course.B. A presentation that includes a large amount of technical data.C. A presentation that requires close attention to the instructor's words and actions.D. A presentation in which the instructor is trying to assess learner progress toward course objectives.
Ans: B


Q61
When an instructor makes adjustments to course materials, which of the following criteria should be observed?
A. Retaining the original integrity of learning objectives, content, and design.B. Matching course materials to learner preferences, personal interests, and personalities.C. Reducing the amount of new and/or difficult material presented to learners.D. Providing the instructor with greater control over the learner environment.
Ans: A


Q62
Which of the following instructional techniques would be most likely to enable learners to grasp abstract
concepts that they are having difficulty comprehending?
A. Telling learners that they will not be tested on these concepts.B. Relating course content to work situations to show the relevance of the concepts.C. Refereeing the learners to the section of the course materials that explains the concepts.D. Offering examples from training books to acquaint learners with complex technical language.
Ans: B

Explanation:
IBSTPI Competency 9
Outline benefits to learners & their organization
The 3 R's
This is done to motivate learners and promote learner participation


Q63
For this question, deicide whether the action makes it likely or unlikely that the trainer will achieve the goal.
Select the best statement of the reason that the action is likely or unlikely to accomplish the goal.
GOAL: To respond in a manner helpful to the rest of the class to a learner who asks relevant


# QUESTIONs best asks them frequently.
ACTION: Restate the question if necessary to clarify it and then direct the question to the class.
A. LIKELY, because the strategy will engage the other learners in Ansing the questions and will aid their
understanding.B. LIKELY, because the class will exert pressure on the learner to stop interrupting the lesson.C. UNLIKELY, because the instructor will be perceived as not knowing the Ans.D. UNLIKELY, because adult learners prefer to be given direct responses.
Ans: A


Q64
During the first day of a two week training course, the instructor is challenged by one of the learners. The
learner asks the instructor to explain to the class what possible connection exists between the course content and
the learners' jobs. The learners gives his opinion that the course is a waste of everyone's time and money. Which
of the following is the most appropriate response for the instructor to make in this situation?
A. Acknowledge the learner's right to an opinion and proceed with instruction.B. Explain that the relevance of the course will become clearer as they read the material.C. Ask learners how they think the course could be adjusted.D. Provide examples linking course content to on-the-job applications.
Ans: D


Q65
An instructor has decided to make adjustments to the learning material for a certain instructional situation and
groups of learners. Which of the following is the most important consideration in judging the appropriateness
and adequacy of the adjustments?
A. Whether they necessitate the design and use of new media.B. Whether they make the course more informational for the most knowledgeable of learners.C. Whether they provide the instructor with a sufficiently challenging teaching experience.D. Whether they retain the integrity of the instructional design of the materials.
Ans: D


Section C


Q1
During a course, a student enters the classroom and trips over the LCD projector cord. Which of the following
performance objectives to the instructor fail to meet?
A. Troubleshoot minor hardware and other simple problemsB. Use media and hardware properlyC. Substitute for, add to, switch or create media as requiredD. Judge the effectiveness of the use of media
Ans: B


Q2
After presenting the course outline, the instructor moves directly into the first lesson. The audience appears to
be resistant, uncooperative and disinterested. What did the instructor fail to do that could have caused this
behavior?
A. Learner performance expectations were not communicatedB. Learners did not have an opportunity to communicate their expectations or needsC. The course outline was not presented in enough detailD. The instructor did not seek acceptance of the course plan
Ans: A, B, D


Q3
While delivering a course, a student asks a difficult question that the instructor does not know the Ans to.
What action should the instructor take?
A. To maintain instructor credibility, the instructor should provide a quick general Ans and move
immediately into the next section.B. To maintain instructor credibility, the instructor should pretend to know the Ans, but defer the question
until the end of the courseC. The instructor should admit that they do not know the AnsD. The instructor should explain that the question is beyond the scope of the course
Ans: C


Q4
During a course, the instructor has noticed that team exercises appear to be the most effective motivation for
completing the course practice materials. What action should the instructor take?
A. Modify some exercises appropriately to include less team exercisesB. Modify all exercises to be team exercisesC. The instructor should not change motivational strategies or course materialsD. Modify some exercises appropriately to include more team exercises
Ans: D


Q5
After a student asks a question what action should the instructor take first?
A. The instructor should ask the student to AnsB. The instructor should immediately Ans the question to keep on scheduleC. Ask the student repeat the question to make sure that everyone heard the questionD. The instructor should repeat or paraphrase the question to make sure that everyone heard the question
Ans: D


Q6
Which of the following statements about lectures are true?
A. Lectures allow the quickest method of disseminating informationB. Lectures are typically an interactive learning methodC. Lectures are student centeredD. Lectures are typically a passive learning method
Ans: A, D


Q7
An instructor asks an overhead question that solicits an incorrect response. What action should the instructor
take?
A. Rephrase or restructure the question with guidance to the learner who respondedB. Correct the student by providing the right AnsC. Repeat the questionD. Rephrase or restructure the question with guidance to the class
Ans: A


Q8
Which of the following can be a distraction to a learner?
A. Rate of speechB. All of the aboveC. Verbal expressions like "you know"D. Voice volume
Ans: B


Q9
While teaching an introductory computer course, an instructor notices that all of the users are having trouble
mastering the mouse and are becoming frustrated. The exercises in the course materials do not seem to be
helping the students. The instructor responds by having the class launch Solitaire, reviews the rules, and
provides the class the opportunity to play a few games. Was this an appropriate instructional method to use?
A. Yes, games are appropriate only in situations where learners are frustratedB. No, games are not an effective instructional technique to stimulate learningC. No, games are not an appropriate use of course timeD. Yes, games can stimulate learning while effectively teaching necessary skills
Ans: D

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