An instructor enters a classroom at an industrial plant dressed in formal business attire. The audience consists of
a group of technical professionals in jeans and t-shirts attending a course on computer repair. Based on the
above, what likely impact will the attire of the instructor have on the students?
A. None, the instructor's attire does not typically impact the studentsB. The instructor will likely be seen as an expert in their fieldC. The instructor will likely gain credibility with the students being dressed as a person in authorityD. The instructor will likely lose credibility with the students being dressed as a person in authority
Ans: D


Q11
Under what circumstances should an instructor notify instructional designers or appropriate management of
course content or design changes they have made?
A. When the integrity of the course has been alteredB. When the instructor deems it necessaryC. Whenever an alteration has been madeD. When the changes are significant
Ans: C


Q12
Content Credibility is best accomplished by which of the following?
A. Respect is given equally to all learnersB. Feedback regarding instructor performance is invited and positively acceptedC. Modeling group norms of behaviorD. Learner's questions are Ansed thoroughly, confidently, and accurately
Ans: D


Q13
Which of the following instructional methods is likely to be least effective at the end of the day?
A. LectureB. Group or team exerciseC. SimulationD. Demonstration
Ans: A


Q14
Part of an upcoming course requires numerous group projects and detailed group presentations. Which of the
following media will best facilitate this need?
A. Multiple whiteboardsB. Multiple LCD projectorsC. Multiple flip-chartsD. Multiple TVs
Ans: C


Q15
When reviewing course materials for a specific upcoming session, an instructor comes across an anecdote that
is not appropriate for the audience. What action should the instructor take?
A. Leave the course materials intact but skip that anecdote during the course delivery.B. Alter the course materials, advising the instructional designer and manager of the issue.C. Alter the course material, without advising the instructional designer and manager of the issue.D. Leave the course materials intact and apologize for the anecdote during the course delivery.
Ans: B


Q16
Which of the following are TRUE concerning instructor credibility?
A. Instructor credibility is only important at the beginning of a courseB. Adult learners automatically grant credibility to individuals in position of authority or responsibilityC. Instructor credibility can be gained or lost through words or actionsD. Adult learners may not perceive value in learning without instructor credibility
Ans: C, D


Q17
An instructor has just completed a standard Outlook course for a single client. During the course, at the request
of the students, the instructor demonstrated how to configure their new corporate laptops to be able to connect
remotely, a topic not in the curriculum. When completing a post-course summary report, which of the following
is the most appropriate action for the instructor to take?
A. Include a suggested course design change to include this topic in all future courses and forward the report to
the course designerB. Document this aspect of the course to the client, informing them of this potential need of future studentsC. No action is necessaryD. Document this aspect of the course to the training facility manager, insisting multiple phone jacks need to be
installed in all classrooms
Ans: B


Q18
The instructor should measure learner performance progress against which of the following?
A. The standard course objectivesB. The capabilities of the each student before the course to reasonable individual objectivesC. The objectives the instructor feels are importantD. The stated objectives of each learner at the beginning of the course
Ans: A


Q19
For this question, determine if the instructor's action will likely or unlikely meet the given objective.
Objective: To appropriately quiet two students having a conversation during a
presentation.
Action: Interrupt the students, pointing out how they are disrupting the class.
A. Unlikely, because student behavior cannot be controlled by interrupting a side conversationB. Likely, because students need to become aware of their impact on the classC. Likely, because interrupting the two students will immediately stop the conversationD. Unlikely, because this could negatively impact the self-esteem of the two students
Ans: D


Q20
While presenting a topic using an LCD projector, the projector appears to fail. What two actions should the
instructor take?
A. Provide the students with an appropriate learning activityB. Ask the students if anyone knows how to troubleshoot the LCD projectorC. Quickly try to determine the problemD. Immediately call maintenance
Ans: A, C

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