Adapt to different learning styles
Substitute for, add to, switch media as required No more that +-10 minutes for each media type
Q22
Which of the following should the trainer take into consideration when providing motivational incentives?
A. They should be perceived by the learners as appropriate and necessary.B. They should reflect group and not individual interests.C. They should not require any type of instructional adjustments.D. They should be given generously and freely to learners.
Ans: A
Q23
The ibstpi standards state that instructors should give learners adequate feedback during instruction. Which of
the following is the best reason for this requirement?
A. Learners can build on their success and improve their performance.B. Learners will perceive the instructor as a helpful person.C. The individual attention keeps the learners involved in the lesson.D. Feedback allows instructors an opportunity to pace their presentation of the content.
Ans: A
Reference: ibstpi pg 79
Q24
The next four questions are a set.
Select the appropriate instructional activity from the list below that would be most appropriate to guide
instructional decision-making. Each choice may be used once, more than once, or not at all. Fred has been
brought in to take the place of an instructor that Fred knows was fired for unacceptable behavior at a cocktail
party for participants. In this situation, what should be Fred's first priority?
A. Demonstrate acceptable personal conduct.B. Demonstrate content expertise.C. Demonstrate flexibility in response to learner needs and interests.D. Demonstrate effective questioning techniques.
Ans: A
Explanation:
IBSTPI Competency 9
Instructor credibility is important for learner acceptance of instructions
Pg 39 IBSTPI manual
Q25
Learners are being trained to work on a new system that will be introduced to their company in two weeks. The
learners are initially frustrated by the new system. The trainer maintains a supportive attitude and assures them
that they are doing very well. The class leans how to use the system. Which of the following best describes the
instructional technique used by the trainer in this situation?
A. Effective use of presentation skills.B. Effective positive reinforcement.C. Effective use of media.D. Effective use if evaluation techniques.
Ans: B
Explanation:
IBSTPI Competency 4
Success builds self-esteem, which promotes learning
Also possibly Competency 9
Reward is appropriate in frequency and kind
Q26
The instructor learns that the participants in an upcoming training course have diverse educational backgrounds
and work histories. According to the ibstpi standards, the instructor should respond to this information in which
of the following ways?
A. Analyze in detail the participants' educational background and work histories in order to assign participants
to homogenous groups.B. Review course content and identify points that may cause difficulty for some of the participants.C. Design a diagnostic test about the important course content for the participants to take on the first day of
class.D. Review course content and identify learning objectives to be omitted from the course.
Ans: B
Q27
Which of the following is the primary reason for using a welcome activity to begin a training session?
A. To have learners become familiar with the backgrounds of fellow participants.B. To help learners become oriented to the instructional site.C. To make learners feel valued and secure in the class environment.D. To allow learners to become informed immediately of course expectations.
Ans: C
Q28
For this question, decide whether the action makes it likely or unlikely that the trainer will achieve the goal.
Select the best statement of the reason that the action is likely or unlikely to accomplish the goal.
GOAL: To determine whether modifications in instructional delivery made by
an instructor were unique requirements for learners in a particular
class of whether they reflect a need to redesign a course.
ACTION: Evaluate the effects of other variables, including the instructional
environment, on learner accomplishments.
A. LIKELY, because it will help to isolate the effect on the learners of the instructor's delivery modifications.B. LIKELY, because modifications in variables such as physical environment can be conveniently measured.C. UNLIKELY, because modification in instructional delivery only take place to help learners meet course
objectives.D. UNLIKELY, because instructional designers prefer to replace rather than redesign courses in response to
changing learner requirements.
Ans: C(?)
Q29
Which of the following would best serve as a post course evaluative report to a client on attainment of course
objectives?
A. A document specifying participants' attendance records.B. A document specifying which participants have met end-of-course goals.C. Copies of the participants' self-evaluation forms.D. Copies of the participants' responses to course assignments.
Ans: B
Q30
Refer to the following scenario:
John, an instructor, has been assigned a two-day entry-level computer class for 10 employees of a large
corporation. During class introductions in the opening minutes of the course, the instructor notices that none of
the learners are native speakers of English, the only language John speaks. The learners are clearly worried and
apprehensive because of the language barrier and appear unwilling to participate in the course. The situation
suggest that the instructor probably failed to do which of the following?
A. Match information on learners with the course material to identify areas where adjustment would be
necessary.B. Prepare signs and placards in advance with housekeeping and administrative details about the course.C. Review course materials to make sure that the instructor's familiar with any changes in the course.D. Design a series of role-playing exercises to encourage learners to participate in class discussions.
Ans: A
Q31
Which of the following is a reason that instructors should be able to state a rationale for any adjustments they
make to the learning materials for a course?
A. To ensure that the adjustment is not contrary to commonly accepted theory or practice.B. To justify a decision made on the basis of their own preferences rather than the requirements of the learners.C. To ensure that they will receive credit for having improved the materials.D. To establish that the original course design is flawed and should be revised.
Ans: A
Q32
Susan is conducting a seminar on presentation skills to a group of technical service representatives. She begins
the seminar by telling a personal anecdote about teaching a group of children. The seminar participants look
bored, impatient, and sceptical during the story. Which of the following best describes the major flaw in Susan's
opening strategy?
A. The anecdote did not match the participants' frame of reference.B. Introduction of participants should be the first activity.C. The point of the story was not rephrased.D. It is inappropriate to use personal storied during a presentation.
Ans: A
Q33
To minimize bias in assessing learning attainment of course objectives, a trainer must do which of the
following?
A. Measure each learner's progress from the individual's starting point.B. Measure each learner from a choice of standards based on individual learning styles.C. Measure all learners against the same preestablished standard.D. Measure all learners by using evaluation techniques that are unobtrusive.
Ans: C
Q34
Refer to the following scenario:
For each of the following situations, select the evaluation activity from the list below that would be most
appropriate in the situation described. Each choice may be used once, more than once, or not at all. Annette was
unable to cover the last concept in the course she was teaching, yet test results from the last day indicated that
all members of the class correctly Ansed questions addressing this concept. In this situation, what should
Annette have done?
A. Monitored learner performance during instruction.B. Administered tests.C. Evaluated learner's attainment of end-of-course objectives.D. Judged the adequacy of the evaluation.
Ans: D
Q35
The next two questions are based on the following scenario:
An instructor has just finished the lesson essential to understanding the next topic of the course. Most of the
learners are looking at the instructor with blank expressions. When the instructor asks questions to see of the
learners understand the concept, most learners look away. Which of the following actions by a trainer prior to
the lesson would most have helped prevent the reactions described above?
A. Having the learners state the experience they have had with the topic and helping them form questions they
would like to have Ansed.B. Giving the learners a summary of the concept to be covered in that particular lesson and of the concepts that
will be covered in the lessons that follow.C. Providing overview of the concept to be covered and stating why it is important.D. Giving learners a selection of readings about the concept for them to read before the lesson is started.
Ans: C
Q36
Jim begins a lecture by using a projector to highlight his commentary with graphics. Halfway through the
lecture, the projector breaks down as Jim is about to explain a major point. Which of the following is most
appropriate for Jim to do first in this situation?
A. Report the breakdown to someone with responsibility for the site.B. Determine if the problem can be easily solved.C. Apologize to the learners and proceed without graphics.D. Report the incident to the training manager who schedules training.
Ans: B
Reference: ibstpi, page 90
Q37
In demonstration of a new product to a group of potential users, which of the following is the most effective
way to hold the audience's attention?
A. Give away prizes to those who stay for the demonstration.B. Make sure that the demonstration shows how the product would be of use to the audience.C. Make sure that the demonstration includes a lot of boldly colored graphics.D. Ask the audience a number of questions to encourage their participation in the demonstration.
Ans: B
Explanation:
IBSTPI Competency 9
The 3 R's
Outline benefits to learners and their organization
Q38
On the first morning of a course, Mark administers a pretest. After reviewing the results at the morning break,
he is surprised that every participant correctly Ansed every question. Which of the following describes what
Mark should do on the basis of the pretest results?
A. Review the correct Anss to the pretest questions with the class.B. Adjust the instructional activities to meet the needs of the group.C. Provide the learners with a rationale for having administered the pretest.D. Change the learning objectives of the course to move the group into an advanced level.
Ans: D
Explanation:
IBSTPI Competency 1
Make minor adjustments and adapt delivery based on learner objectives
Q39
Which of the following best describes the purpose of giving learners midcourse evaluations?
A. To provide learners with information about how they are doing.B. To establish and maintain instructor credibility.C. To provide information to support suggested revisions to the instructional design.D. To support decisions made in adapting course materials to suit learners needs.
Ans: D
Q40
Refer to the following scenario:
A trainer has just finished the lesson covering a complex concept that is essential to understanding the next
topic of the course. Most of the learners are looking at the instructor with glazed expressions. When the
instructors asks questions designed to determine whether the class understands the concept, most learners avert
their eyes. The description most probably indicates that the trainer has failed to do which of the following?
A. Act on the learners' feedback while the lesson was being presented.B. Talk about the concept in sufficient detail.C. Plan the instruction so that the concepts are taught in a logical sequence.D. Present the material in a knowledgeable and authoritative manner.
Ans: A
Q41
An instructor is teaching a class that is using new course material developed since the last time the course was
taught. Which of the following is the BEST method of evaluating whether the new material enhances learner
ability to meet course objectives?
A. Ask the learners in the class whether they found the material interesting.B. Compare attainment of course objectives by learners using new materials with attainment of those objectives
by previous classes.C. Compare the learner evaluations of the instructor's performance using the new materials with learner
evaluations of instructors in previous classes.D. Carefully observe the learner's in-class reactions to the new materials as they are introduces by the instructor.
Ans: B
Q42
During a two-day workshop, the instructor monitored learner understanding by asking questions to the group in
general. These questions were always Ansed correctly. However, many learners performed poorly on the
end-of-course exam. Which of the following describes the error the instructor hast MOST likely made in this
situation?
A. Failure to sufficiently motivate all learners.B. Failure to identify some learner's needs.C. Failure to link course content to the learner's job requirements.D. Failure to communicate expectations for learner performance.
Ans: B
Q43
During a lecture presentation, it is most important to ask learners for questions and comments when the:
A. Learners are silentB. Learners look puzzledC. Lecture beginsD. Lecture is concluded
Ans: D
Q44
An instructor has just finished the lesson on a topic that is essential to understanding the next topic of the
course. Most of the learners are looking at the instructor with blank expressions. When the instructor asks
# QUESTIONs to see of the learners understand the concept, most learners look away. The learners' reactions suggest
that the presentation was flawed in that the instructor failed to do which of the following?
A. Recognize that learners come to the instructional setting with widely differing needs and interests.B. Plan the instruction so that the concepts would be taught in a logical sequence.C. Have confidence in the learners' ability to grasp the concept without having to question them.D. Use appropriate questioning techniques to get feedback from learners during the lesson.
Ans: D
Q45
At the beginning of a software training course, the instructor could BEST establish motivation among the
learners by doing which of the following?
A. Assuring learners that the preset schedules for instruction, breaks, and dismissal will be kept faithfully.B. Demonstrating some complex procedure through which the learners can perform an operating using the
software.C. Describing the innovative aspects of the software that will make the learners' job easier.D. Providing an overview of the major features and applications of the software.
Ans: C
Q46
Active listening techniques include all of the following EXCEPT:
A. Comments from learners are repeated or rephrased.B. Each learner's comments are acknowledged with a nod.C. The instructor follows each statement with an open-ended question.D. Errors or misconceptions of content are corrected with positive, encouraging words.
Ans: C
Q47
An instructor creates small groups of students to perform and then discuss classroom exercises. Later the
instructor asks for individual completion of a learning exercise followed by comments. This illustrates which of
the following techniques?
A. The management of group dynamic in a learning environment.B. The use of flexibility in delivering technical content.C. The judging of methods for appropriateness and effectiveness.D. The ability to adapt delivery to learners' characteristics.
Ans: A
Q48
An atmosphere conductive to learning is characterized by each of the following EXCEPT:
A. Learners know each other's names.B. The instructor asks learners to contribute from their fields of expertise.C. The instructor emphasizes the need to complete the fixed course agenda.D. Learners feel free to share personal anecdotes relates to the topics when asked.
Ans: D
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