When considering using an anecdote, which of the following should the instructor consider?
A. Will the learners be offended?B. Does it summarize the presentation?C. Does it support key points of the presentation?D. Will the anecdote capture and sustain interest?
Ans: A, C, D


Q42
While analyzing course information and learner information, it is brought to your attention that a few of the
attendees are already comfortable with a few sections of the course material. What action should you take?
A. Channel the attendees with the higher skill levels into another course.B. Teach the course as outlinedC. Alter the course materials to meet the needs of both groups of attendees in the courseD. Prepare supplemental exercises and projects for the attendees with higher skill levels
Ans: D


Q43
Why is it necessary to change presentation medium often?
A. Maintain InterestB. Hardware maintenanceC. Cost of media and hardwareD. Assist retention
Ans: A, D


Q44
During an exercise you notice that a student is stuck on step four of an exercise. Which of the following
approaches is the best action for the instructor to take?
A. Approach the student and guide them through step fourB. Wait until the another student finishes, and then ask that student to go over and help the student who is stuckC. Approach the student, acknowledging the successful completion of the first three steps and help guide them
through step four.D. Ignore the student, they will eventually figure it out or ask for help
Ans: C


Q45
Which of the following does NOT illustrate a conflict in an instructor's verbal and non-verbal communication?
A. Asking a student to clarify their point while leaning backB. Asking a student to clarify their point while looking around the roomC. Asking a student to clarify their point while leaning forwardD. Asking a student to clarify their point of view while standing with their arms crossed
Ans: C


Q46
An instructor is teaching a hardware course and during the lengthy final exercise, it is discovered that one of the
student's computers has a faulty component needed to complete the exercise. A replacement component is not
available. What action should the instructor take to allow the student to continue the exercise?
A. Quickly replace the faulty component in the student's computer with the working component in the
instructor's demonstration systemB. Ask the student to observe other studentsC. Ask the student to partner with another student in the courseD. Ask the student to wait for another student to complete the exercise, then use their computer to complete the
exercise
Ans: A


Q47
During the first module of a course, a few questions are raised that will be covered in later sections of the
course. What is the most appropriate action for an instructor to take?
A. Create a 'parking lot' on the board, and ask to park the question there until the section is coveredB. Ans the questions immediately to maintain interest in the courseC. Ask students to ask only relevant questions to the current topicD. Review the course outline, explaining when the topic will be addressed
Ans: A


Q48
When selecting and using media and hardware, which of the following is NOT typically an important
consideration?
A. Equipment is set up and operated safelyB. Contingency plans are devisedC. The media appropriately impacts the learners as intended by course designersD. Number and length of instructor breaks that can be accomplished
Ans: D


Q49
Once an instructor has become aware of cues that learners may need additional clarification about a topic that is
being presented, how should the instructor respond?
A. Repeat the presentation of the topicB. Expand on all aspects of the topic to clarifyC. Solicit feedback from the learners to verify interpretations of these cues and respond adequatelyD. Provide additional examples
Ans: C


Q50
Managers of learners attending courses may base personnel decisions on evaluation and summary reports
provided from the instructor after a course is completed. This is one example of why the primary concern of the
instructor is that the report is:
A. Includes an appropriate level of detailB. Appropriately formattedC. Legally defensibleD. Recommends course material modifications
Ans: C

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