After completing a course for the first time, an instructor concludes that their comfort level, experience, and
skills are not the best fit for the course design requirements. What action should the instructor take?
A. Document their concerns in the post-course summary report provided to the client
B. Document their concerns in the post-course summary report provided to the training facility manager
C. Suggest course changes to meet the instructor's comfort level in the post-course
summary report provided to the course designer
D. Wait until they are asked to teach the course again, and then refuse explaining their concerns
Answer: B


 61
Which of the following are media according to the IBSTPI?
A. Films
B. Spoken word
C. Sample or demonstration objects
D. All of the above
Answer: D


 62
While conducting a course in a large facility, the audio system stops working and learners in the back are unable
to hear. What action should you take?
A. Check the equipment to see if you can quickly locate the problem
B. Speak as loud as possible hoping to reach the learners in the back
C. Stop the course and call maintenance to fix the problem
D. Invite students in the back of the facility to move towards the front of the room
Answer: A


 63
A section of a course is designed with a high-level of interaction that the instructor feels is not one of their
teaching strengths. What action should the instructor take in regards to instructor credibility?
A. The course design integrity takes precedence over the instructor's need for credibility
B. To maintain content credibility, the instructor should change the format to lecture
C. To maintain social credibility, the instructor should change the format to lecture
D. To maintain personal credibility, the instructor should change the format to lecture
Answer: A


 64
A client hired a national training company to teach their users a new software package concurrently as it is
being rolled out. During the first training session, the instructor learns from the students that the roll out has run
into severe technical problems that will delay its availability to the users for at least three months. In the
following?
A. An inadequacy of the course materials
B. An opportunity for a shorter refresher course in the future
C. A barrier to the transfer of learning.
D. A problem with the training facility
Answer: C


 65
During the first day of a one week course, an instructor is asked a difficult question that they do not know the
answer to. After admitting that they do not know the answer, the instructor promises to have an answer the next
day. The next day, the instructor fails to address the question from the day before. Which type of integrity did
the instructor lose by not addressing the question?
A. Personal Credibility
B. Content Credibility
C. Social Credibility
D. Authority Credibility
Answer: A


 66
An instructor asks a difficult question and there is no immediate response from the class. What action should
the instructor take?
A.) Remain silent, allowing the class to think about the question
B.) Provide the answer and then move on to the next question
C.) Rephrase the question
D.) Provide a hint to help the students
Answer: A


 67
What is the most appropriate hand gesture an instructor should make when selecting a student to answer a


?
A. Point to the student with a closed hand
B. Point to the student with an open hand and palm facing up
C. Point to the student using the index finger
D. Point to the student using the thumb
Answer: B

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